Prepared for Matt George · 2026-08-19 · Internal

Arukah Restructure Working Review

Every figure in the source documents checked against the board-approved payroll. Nothing here is decided. Twelve questions at the end need answers before Friday.

Leadership session Fri 2026-08-21, 12:00 to 14:00 Rollout target Mon 2026-08-31 Board meeting approx. Sept 5

01Overview

Six things worth knowing before reading the detail.

How to read the markers

A green chip like 01 links to the source document and shows the exact figure on hover. An amber confirm chip means the statement rests on the Aug 19 recording or on general knowledge rather than a document, and Matt should verify it. Figures on a soft grey background show their arithmetic on hover.

$4,200
Cash on hand, per Matt on Aug 19, with that week's payroll covered. confirm He estimates it runs out the first week of November. Earlier documents still say $36,000.
$1,855,700
Grant revenue expiring April to September, across four grants.
65%
Of the grant portfolio gone. $2,874,450 falls to $1,018,750.
$900,971
Savings as stated. About $469,000 lands directly, and the grant-funded posts add more once their slots are refilled from Overhead. See section 08.
$1,491,650
Salary the approved budget moves into Overhead, where no revenue pays for it.
The plan
The direction is right and the arithmetic mostly holds.Matt's salary figures land within $3,400 of payroll across nine people. The main gap is that two of the eleven positions are paid by grants, so cutting them does not reduce what Arukah pays.
Biggest risk
The Stabilization Plan says the $2.0M loss is the Crisis Grant. It is not.Crisis DHS 590 is $577,496. The $1.86M comes from four separate grants. The CFO built the tab that shows this, so anyone who opens the workbook will see it.
Biggest lever
Billing capture, not layoffs.The approved budget moved $1,491,650 of grant-funded salary into Overhead instead of into billable work. Matt estimates Arukah captures 33% to 43% of what it could bill. That gap is larger than the entire cut list.
Now settled
Arukah holds both the state CCBHC certification and the SAMHSA grant.An earlier draft of this page said otherwise. That was wrong: the Illinois HFS list it relied on is dated April 2024 and covers only the original cohort, and the state has since certified further sites quarterly. One residual check for Erin, in section 13.
Cheapest money
About $933,500 of Arukah's own spend sits outside the elimination list.Twelve unfilled positions, outsourced billing and accounting, consulting, recruitment and advertising. Section 06. Worth leading with on Friday.
Needs the board
The PTO change is the only item requiring board approval.It alters terms for all 50 full-time staff and lives in the handbook, which reaches the board in September. Everything else is reported, not approved. Consequence: PTO cannot take effect on Aug 31 with the rest. Section 10.
Expense sweep
Twenty-four items against the real budget lines, plus six revenue leaks nobody has looked at.Credit cards, fuel cards, the retirement match pause, insurance re-bid, the lender conversation, and credentialing. Section 07.
Crisis
Keeping it is defensible. It will not close its gap on volume alone.Nine people cost about $590,627 loaded against $317,758 of revenue now and $413,085 projected. The options for closing that are in section 11.
What Friday needs
Four artifacts, all requested on Wednesday.Notification order, a single script, a coverage plan for the eliminated work from Sept 1, and a fix for the Aug 28 collision where case management consolidates the same week it absorbs NAS clients.

02Timeline

Every live date in one place. Red is a grant ending, amber is a decision point, green is an action already scheduled.

  1. 2026-07 (last month)
    Andrew's consulting arrangement ended. Already off the books.
  2. 2026-04-30
    HFS Pathways grant expired. $271,041, marked non-renewable in the workbook. Already gone.
  3. 2026-08-17
    Replacement SAMHSA application filed. Ethan led it. Matt said Sinnissippi applied for the same grant. confirm Decision date not yet known.
  4. 2026-08-19
    Leadership meeting. Matt set out the plan, the $900,971, and the intention to reorganize.
  5. 2026-08-21
    Friday leadership session, 12:00 to 14:00, off-site. Also the last day of Sara's severance. Matt asked for pushback and for the plan to be made readable.
  6. 2026-08-27 to 28
    Ruth out of the office, back early Friday morning.
  7. 2026-08-28
    NAS clients enter case management. Referrals entered, clients added to the CM program, case managers assigned. From Brittany Vedder's transition plan.
  8. 2026-08-31
    Neonatal HRSA grant ends. $329,163. Also the rollout target: notifications, all-staff, board and community messaging in one day.
  9. 2026-09-01
    Clean break. New structure takes effect.
  10. 2026-09-04
    Clients removed from the NAS program once remaining documentation is complete.
  11. approx. 2026-09-05
    Board meeting. Matt told the board they would have the plan about a week beforehand.
  12. 2026-09-30
    SAMHSA CCBHC grant ends. $678,000. The whiteboard says Sept 29. The largest single grant.
  13. 2026-11-30
    End of the cash calendar. Payroll by payroll from Sept 1. Matt's read is that the cuts should stabilize the business within 60 days, so the position at the 60-day mark should show what the 90-day position will look like, leaving the final 30 days to pivot.
  14. 2026-12-01
    The decision gate: merge, shut down, wind down, or continue. Everything in this plan exists to make that a real choice rather than a forced one.

The collision worth resolving first

Case management is being consolidated under Clinical in the same week it is scheduled to absorb the transitioning NAS clients, on Aug 28, and three days before the people who hold those clients are notified. Whoever is running case management on Sept 1 needs to know that before Aug 28, not after.

03The grant cliff

Four grants expire between April and September. Three of those expirations were scheduled and written into the budget the board approved in March.

FY26 grant portfolio, by grant

Red bars end within the next six weeks or have already ended. Green bars continue.

SAMHSA CCBHC 86905
678,000
Crisis DHS 590
577,496
Neonatal HRSA 49884
329,163
HFS Pathways
271,041
DHS WORTH 24072
500,000
Living Rooms 55068
300,000
BCBS School Based
218,750
Ending, $1,855,700Continuing, $1,018,750
GrantAmountEndsStatus in the workbook
HFS Pathways271,041April 30Already expired. Marked non-renewable.
Neonatal HRSA 49884329,163Aug 3112 days away. Marked "expires Aug 26."
SAMHSA CCBHC 86905678,000Sept 306 weeks. Whiteboard says "End Sept 29." Replacement applied for Aug 17.
Crisis DHS 590577,496StrippedBudget increased this line by $113,481 over FY25.
Total ending1,855,70065% of the portfolio

Source: Grant Projection tab. 01 Renewal dates and the Aug 17 application are on the whiteboard. 10

One grant status is unconfirmed

Living Rooms 55068, $300,000. The Grant Projection tab says it renews July 31 and continues, and this page counts it as continuing. The whiteboard reads as an end date of 7/31/26. $300,000 of revenue and $216,622 of refillable salary capacity turn on which is right, so it is worth one email.

Say this differently on Friday

The Stabilization Plan tells the board "The Crisis Grant is gone. We expect to lose approximately $2.0 million." 03 The total is close to right. The cause is not. Crisis DHS 590 is $577,496 in the board-approved workbook.

A version that survives scrutiny: four grants worth $1.86 million expire between April and September, three of them were always going to, and the grant portfolio drops 65%.

04Where the money actually goes

Grants at Arukah are pass-through. Losing grant revenue costs little on its own. What costs money is keeping the staff the grant used to pay for.

The assumption everything else rests on

The FY26 budget assumed clinical income would grow 77%, from $1,925,537 in FY25 to $3,404,224. Every gap figure on this page uses that budget number as the revenue side.

At 90% of budget the monthly gap moves from $158,000 to $186,000. At 80% it is $215,000. That one assumption swings the problem more than every cut on this page combined, which is why it is the first slider on the Friday deck.

Every category on the grant income side matches its expense counterpart to the penny. One line has no expense counterpart: 4512 Indirect, $278,809.79, which is 9.7% of grant revenue. So each grant dollar lost costs about ten cents of overhead recovery, as long as the attached cost leaves too. 02

The approved budget does not let the cost leave. It moves those salaries to Overhead, which has no revenue attached.

Who pays each salary dollar, across FY26

Total salary is $4,146,727 in all four periods. Only the split changes as grants expire.

Jan to Apr
Grants 2,595,195
Clinical 924,635
626,897
Grants 2,595,195Clinical 924,635Overhead 626,897
May to Aug
Grants 2,065,644
Clinical 924,635
Overhead 1,156,449
Grants 2,065,644Clinical 924,635Overhead 1,156,449
September
Grants 1,915,127
Clinical 924,635
Overhead 1,306,966
Grants 1,915,127Clinical 924,635Overhead 1,306,966
Oct to Dec
Grants 1,103,545
Clinical 924,635
Overhead 2,118,547
Grants 1,103,545Clinical 924,635Overhead 2,118,547
Paid by a grant Clinical, earned by billing Overhead, nothing pays for it

Overhead salary triples, from $626,897 to $2,118,547. That is $1,491,650 of annual salary moving from "a grant pays for this" to "nobody pays for this." The Clinical line never moves. It stays at $924,635 in all four periods.

The clearest case is SAMHSA, which was paying 75% of most therapists' salaries. In the October to December columns, Taelor Alexander, Alivia Blair, Kristina Menzel, Seth Miskowiec, Lara Petersen and Heather Kidd all read Clinical 25% and Overhead 75%. Only Stephen Christopherson is budgeted at Clinical 100%. 01

What this means for Friday

The work is to turn grant-funded clinical hours into billed clinical hours. That is worth about $1.5 million. The layoffs are worth about $769,000 and are necessary, but they are not the lever that closes the gap. Both need to happen, and Matt already said that on Wednesday: if the reorg happens without the service integration, the savings never appear.

Separate item, costs nobody a job

Indirect recovery is 9.7%, at or below the federal de minimis rate. A behavioral health organization's true indirect cost is normally well above that, so Arukah has been absorbing part of its own grant overhead for years. Ruth should confirm the current de minimis rate under 2 CFR 200.414 and whether Arukah has ever negotiated its own rate. A few points on this portfolio is worth six figures a year with no service change.

05The restructure

What the consolidation actually changes. This is the centerpiece of the plan and the part that is easiest to explain.

Today

Eleven separate departments in the workbook, each budgeted and reported on its own.

PsychiatryTherapyCase Management CrisisLiving RoomPathways IntakeNASWORTH YogaOverhead

After

Care-facing services consolidated under Clinical. Everything else stands alone.

Clinical

PsychiatryTherapyCase Management CrisisLiving RoomPathwaysIntake
WORTHOverhead and adminNAS ends Aug 31

Matt named four of these directly on Wednesday: Psychiatry, Case Management, Crisis and the Living Room move under Clinical. He named Pathways separately, saying it is a clinical program and should never have been reported on its own. Therapy and Intake are already clinical, so they sit there naturally.

Why this is the right answer independent of the money

The Stabilization Plan identified the separation as a structural fault before anyone counted heads. Its words: Psychiatry, Case Management and Clinical run as three separate buckets, they should not, and that separation is part of why psychiatry patients are not consistently connected to therapy and why case management sits underused. Fixing the structure because care is disconnected is a much better answer to "why now" than the deficit is. 03

Not yet decided

Who runs the consolidated Clinical function. On paper it is Ariel Swanson, Director of Clinical Services, and the change puts four more service lines and roughly forty people under her while nine people leave, with no additional resource named. Separately, Yoga sits outside every stated grouping, and Matt questioned on Wednesday why the organization has a yoga room at all. Neither point is on the elimination list.

06Money that costs nobody a job

Roughly $800,000 of budget relief and cost reduction sits outside the elimination list. Worth settling before the painful decisions, and worth leading with on Friday.

ItemAmountWhat it is
Positions never filled779,710Twelve roles carried in the Payroll tab as "to be hired", including a permanent CEO at 180,250, an accountant at 77,250 and an HR manager at 82,400. About 489,250 of it is Arukah's own money rather than grant-funded. Not hiring is budget relief, not cash.
Outsourced billing160,250Paid to an outside firm while Erin says she spends only about 20% of her time on revenue cycle confirm because Credible administration takes the rest.
Outsourced accounting150,000Paid out while the budgeted in-house accountant seat at 77,250 sits empty. Matt is already planning a fractional arrangement.
Misc consulting54,000Separate from Andrew and Sara.
Recruitment56,000Budgeted spend on hiring, in the same year as a reduction in force.
Advertising services24,000Separate from Cory Scott's salary, so the true marketing spend is over $97,000.
Total1,223,960Roughly $933,500 is Arukah's own money. Note that $489,250 of that is unfilled posts, which relieves the budget rather than producing cash, so the amount that actually reaches the bank is closer to $444,000.

All six figures from the FY26 budget summary. 02 Unfilled positions from the Payroll tab. 01

Three things inside this that are worth more than the money

The billing and accounting spend is the same problem as the billing capture gap. $310,250 goes out the door annually for two functions that are both visibly underperforming, and the budget already contains the in-house roles to replace them.

Ottawa is underutilized and there is already a plan for it. Pat Schou's June memo proposed hiring an APRN with psychiatric certification for Ottawa, to cut no-shows from that area, supervise the service and build a MAT program. 24 Dr. Shepherd asked for the same thing in July, wanting one or two nurse practitioners. That single hire addresses the sole-prescriber risk, the Ottawa utilization problem and the MAT opportunity at once. It is the only proposal in the whole document set that solves three problems with one decision.

Interest expense of $94,800 implies roughly $1.0M to $1.3M of debt. That means a lender is a party to any merger conversation and has a view on a missed payroll. No document in the set mentions the lender.

Two capacity facts that affect who can absorb work

Grace Eager moved into compliance two weeks ago and is going on maternity leave, with Jen covering. She had offered in writing to take on sustainability analysis, chart reviews, policy drafting and job descriptions specifically to reduce reliance on outside consultants. 29 That offer is real but her availability is not, so she should not be counted on in the coverage plan.

Pathways carries two management layers over two producers. The workbook's own Pathways tab shows Hannah Chapman and Morgan Kremer at zero clients and zero revenue, against Heather Halterman at 16 clients and Sheila McCusker at 10. 01 Matt's decision to move Pathways under Clinical addresses the reporting line. It does not by itself address the staffing shape, and Hannah Chapman is in Friday's session.

07The expense sweep

Twenty-four items against the actual FY26 budget lines, ordered by how fast they release money. Several are already in motion. Nothing here needs board approval; it is management doing its job.

This week, because the money is going out now

ItemBudget lineAmountNote
Credit cardsNot visible as a lineunknownPull the list of holders, limits and last 90 days of spend. Card spend lands inside other lines, so it is invisible here. Suspend or cap anything non-essential.
Fuel cards and vehicle use5506 Auto repairs12,000Who holds fuel cards, what mileage is being claimed. Matt has already seen three vehicles that have not moved.
The nine leased vehicles5112 Auto insurance30,000Leased against the dead Crisis grant. Matt is taking Tom to negotiate. Insurance falls with them.
Purchase approvalProcess, not a linen/aEthan describes the path from conceived to approved to received as broken. A dollar threshold requiring the CEO signature costs nothing and stops leakage immediately.
Recruitment510956,000Budgeted hiring spend in the same year as a reduction in force. Stop it.
Promotion, appreciation, meals5103, 5118, 560322,500Pause. Small individually, visible symbolically, and it is the kind of spend staff notice continuing during layoffs.
Travel560125,000Pause anything a grant does not require.
Color Run7003 and 440210,000 costBudgeted to raise 30,000 against 10,000 of cost. Confirm it still nets and that the volunteer time is worth it this year.

Within 30 days

ItemBudget lineAmountNote
Retirement match pauseInside 5202 fringe436,913 totalConfirmed Aug 20: the 941 payroll tax returns and the 403(b) remittances are current, which closes the personal-liability exposure that otherwise sits with whoever signs. Pausing the employer match for 90 days then reassessing. This is not purely a management decision: it usually needs a plan amendment and advance notice to participants, and if the plan is safe-harbor the rules are stricter. Ask the plan administrator and counsel before announcing a date.
Billing vendor5407160,250Move to a percentage of collections or terminate. Erin says she spends about 20% of her time on revenue cycle because Credible administration takes the rest.
Accounting5401150,000Fractional arrangement already in progress. The budget also carries an unfilled in-house accountant at 77,250.
Misc consulting540854,000List every engagement and what it produced this year. Separate from Andrew and Sara.
Dues and subscriptions510454,000Seat-by-seat audit. In an organization this size, unused licences are usually 20 to 40% of the line.
Computer tech and hardware510554,000Defer everything not required to keep clinical systems running.
Internet and telephone510627,000Cell phone audit, already on Matt's whiteboard. Check for lines belonging to people who have left.
Insurance, all four policies5111 to 5114179,215Re-bid as a package. Building insurance alone is 106,017 and the vehicle decision changes the auto line.
Janitorial550465,000Re-bid or reduce frequency, particularly at the underutilized site.
Audit fee540245,633Confirm the scope actually required. A single-audit threshold question is worth asking given the grant changes.

Structural, 60 to 90 days

ItemBudget lineAmountNote
Space consolidation5503, 5502120,000Utilities 70,000 plus building repairs 50,000. Ottawa is described as significantly underutilized. This is the largest facilities lever and the slowest.
Talk to the lender5116 interest94,800Implies roughly $1.0M to $1.3M of debt. Go to them before a missed covenant makes them come to you. A lender who hears the plan early behaves very differently from one who hears about it after. No document in the set names them.
Rental income460081,984Arukah is a landlord to someone. Confirm who, whether it is at market, and whether it can rise.
Negotiate a real indirect rate4512278,810Recovery is running at 9.7%, at or below the federal default. A negotiated rate is worth six figures a year with no service change and no new grant.
Capital project scopeOutside operatingn/aBids came in at roughly double budget. Matt has already raised the video production room and the yoga room as scope worth questioning.
Grant closeout disciplineGrant fundn/aFour grants terminating means four closeouts. Unspent or unallowable costs become clawbacks, which is a cash claim against an organization that has none.

What is missing from the expense conversation entirely

Six revenue-side items that behave like cost reductions because they raise income per existing hour, and none appear in any document in the set.

1. Credentialing. Is every clinician credentialed with every payer Arukah accepts? An uncredentialed clinician is an unbillable clinician, and this is one of the most common quiet revenue leaks in behavioral health. Erin can check.
2. A no-show policy with teeth. 34% of psychiatry appointments do not happen. Reminder cadence, a waitlist to backfill same-day cancellations, and a stated policy are cheaper than any cut on this page.
3. Group work. Group therapy earns more per clinician hour than individual. The consultant document lists group rates and nobody has modelled the mix.
4. Time-of-service collection. Copays and self-pay balances collected at the desk rather than billed later. The front desk is already named as the key artery.
5. Prior authorization tracking. Services delivered without authorization are written off entirely.
6. Sliding scale discipline. Confirm the scale is applied consistently and documented, rather than becoming an informal discount.

Any one of these is worth more than several lines in the tables above, and none require a board decision or cost a job.

08The elimination list

There are three versions. They are the same plan at three dates, not three different plans.

Positions for Elimination 1 and 2 are earlier drafts, not wrong ones. Six of doc 1's seven roles carry forward to Matt's current list. The one that dropped off is the crisis position, which is what you would expect once the decision to keep Crisis was made. Matt's list then adds Taelor Alexander, Kevin Scruggs, Max Brandenburg, and the two consultants. Doc 2's three roles are all inside doc 1 already. Doc 2's value is not its cut list, it is the revenue model, which is still the only sizing anyone has done for crisis growth.

Matt's notePayroll recordListedPayrollGrant paidArukah-paid
Alex TaelorTaelor Alexander, Behavioral Healthcare Therapist69,50069,9030%69,903
Kevin ScruggsKevin Scruggs, WORTH Youth Prevention Educator73,00072,728100%refill
Cory SCory Scott, Branding and Graphic Design75,00073,71310%66,342
Brook SBrook Schafer, Procurement Specialist57,00056,6020%56,602
Dustin CDustin Coss, System Analyst90,00088,4385%84,016
Max BMax Brandenburg, Facilities and Safety Officer70,00085,6960%85,696
Beth TownsendElizabeth Townsend, NAS Recovery Support Specialist53,43553,4310%53,431
Brittany VedderBrittany Vedder, MHP and Case Management Supervisor63,36163,09880%refill
Tara StueveTara Stueve, NAS Recovery Support Specialist49,27540,3840%40,384
Andrew and SaraTwo consultants at $13,000 per month each. Andrew ended in July, Sara ends Aug 21, so both are leaving regardless of the reorganization.300,000312,000n/a300,000
Total11 items900,971915,994768,994

Grant share and Arukah-paid cost use the Payroll tab's October to December allocation. "Refill" means the post is grant-funded, so the saving comes from moving an Overhead-funded person into that slot rather than from the leaver's salary. 01 20 Two small arithmetic notes: Matt's nine listed salaries sum to $600,571 against a written subtotal of $600,971, a $400 difference; and $13,000 per month for two people is $312,000 a year rather than the $300,000 written down.

Stated savings against savings that reach the bottom line

$300,000 of consultants was already leaving regardless of the reorganization. The grant-funded slots are not lost savings, they are savings that land on a different person once someone from Overhead is moved in.

Stated in the plan
900,971
Grant-funded, saving via refill
-135,000
Reaches the bottom line
768,994

Corrected: a grant-funded post is a slot, not a sunk cost

An earlier version of this page said cutting a grant-funded position saves Arukah nothing, because the grant was paying the salary. That was wrong, and Matt caught it.

Grant funding attaches to the work, not the person. Cut a grant-funded post and move someone who is currently sitting on Overhead into that slot, and the grant now pays for them instead. Arukah's own cost falls by whatever that person was costing it. The saving is real. It just shows up on a different name.

That matters more here than anywhere else, because the budget has $2,118,547 parked on Overhead by the fourth quarter with no revenue behind it, and $606,384 of continuing grant salary capacity across WORTH, Living Rooms and BCBS. Every dollar moved from the first column to the second is a dollar Arukah stops paying.

Three limits, so nobody over-promises it in the room: the backfilled person has to do work that genuinely qualifies under that grant, the grant's approved personnel line caps how much can be charged without a budget modification, and time-and-effort has to be documented for whoever is charged. Within those limits it is one of the cleanest levers available.

09Who holds a caseload

Five of the nine people have direct client contact. Four do not. That distinction should drive the notification order and the coverage plan.

PersonRoleClient contactWho picks it up
Taelor AlexanderBehavioral Healthcare TherapistActive therapy caseload, 1,104 budgeted billable hoursNot decided
Brittany VedderMHP, Case Management SupervisorCase management plus Living Room, 70% Living Rooms grantReports to Amanda Picatto under the change already approved
Elizabeth TownsendNAS Recovery Support SpecialistNAS caseload moving to case managementCase managers assigned Aug 28 per Vedder's plan
Tara StueveNAS Recovery Support SpecialistNAS caseload moving to case managementCase managers assigned Aug 28 per Vedder's plan
Kevin ScruggsWORTH Youth Prevention EducatorYouth prevention delivery in schoolsNot decided
Dustin CossSystem AnalystNone, but owns the psychiatry compliance dashboard and the billing dashboard Erin needsNot decided
Cory ScottBranding and Graphic DesignNoneAbsorb or drop
Brook SchaferProcurement SpecialistNoneAbsorb or drop
Max BrandenburgFacilities and Safety OfficerNoneMatt says already off the books confirm

The gap

No document in the set records how many clients any of these people carry. The workbook budgets hours and revenue, not caseloads. So the coverage plan the leadership team asked for on Wednesday cannot actually be built until someone pulls caseload counts from Credible for the five people with client contact.

That is a one-query job for Erin as the Credible administrator, and it should happen before Friday, because the answer determines whether the remaining therapists can absorb the work or whether the billing plan and the coverage plan are in direct conflict.

Three things that follow from it

Continuity of care is a licensing matter, not just a courtesy. Clinical staff leaving with active caseloads triggers transfer and client notification obligations. Worth putting to counsel in the same call as the WARN question.

Taelor Alexander is the sharpest case. She is the highest-billing therapist in the workbook's own model and the only therapist on the list, so her caseload both matters most clinically and is the hardest to absorb while the plan is also asking the remaining therapists to bill more.

Dustin Coss has no clients but two dependencies. He is building the psychiatry compliance dashboard in the Psych Plan and the billing dashboard Erin asked for on Wednesday. Both stop unless someone picks them up.

10The PTO change

The third thing Matt wants to announce on the same day as the reorganization. It carries a cash consequence for the layoff that is not named anywhere, and two questions that are probably legal rather than discretionary.

Leave typeTodayProposed
Sick10 days (80 hrs) frontloaded at hire, resets at the anniversary. Unused time rolls over to a 4-week cap, treated as the equivalent of short-term disability. Full-time only.Unchanged for full-time. Open question whether to start offering it to part-time staff.
PersonalFull-time: 5 days (40 hrs) frontloaded at hire, resets at the anniversary.
Part-time: accrued at 1 hour per 40 worked, resets Jan 1 because the payroll system cannot reset on anniversaries.
Combined into a single PTO bank, accrued each pay period rather than frontloaded. 0 to 2 years: 10 days, 3.08 hrs per period. 3 to 5 years: 15 days, 4.62 hrs. 6+ years: 20 days, 6.154 hrs. Plus a balance cap, above which accrual pauses. Two options are given for unused time: "use it or lose it", forfeited at the anniversary, or up to 3 days (24 hrs) rolled over automatically. The author recommends starting with use-it-or-lose-it and adding rollover once the finances are healthier, explicitly caveated "unless applicable laws dictates otherwise".
Vacation10 days (80 hrs) frontloaded after 90 days. Rises to 15 days at the 2nd anniversary and 20 days at the 3rd. Up to 5 days may roll over with CEO approval.

Source: PTO Program document. 30

The connection to the layoff that nobody has made

Vacation and personal leave are frontloaded, not accrued. An employee receives the whole year's bank at their anniversary rather than earning it gradually. So someone terminated part-way through their anniversary year can be holding a full, unused, already-granted bank.

For nine people that is a real cash number, payable in the same weeks the organization is running on very little cash. It is exactly the cost-to-terminate figure Ruth asked for on Wednesday, and switching to accrual does not reduce it, because the people leaving are still on the current frontloaded terms. Compute it from the current policy, not the proposed one.

Two questions that are probably not discretionary confirm

"Use it or lose it" is the recommendation most likely to be a problem, and the document already says so. The author caveats it with "unless applicable laws dictates otherwise" and lists the question first under Need to Know, so this confirms their instinct rather than contradicting it. Illinois has historically treated earned vacation as wages that cannot simply be forfeited, and generally requires unused earned vacation to be paid out at separation. A cap on further accrual is a different thing and is usually acceptable, so the cap may be fine while the forfeiture may not.

"We do not currently offer sick time for part-time employees. Should we start?" may not be a choice. Illinois introduced a statewide paid leave requirement covering most employees including part-time staff. Whether the current part-time personal leave accrual already satisfies it is a question for counsel rather than an internal preference.

Correction: the change is bigger than an earlier draft of this page said

An earlier version counted only the vacation milestone. It missed that merging vacation and personal removes the 5 personal days from everyone. The full picture, sick leave unchanged at 10 days:

Service yearTodayProposedChange
Years 1 to 210 vacation + 5 personal = 15 days10 days-5 days
Year 315 vacation + 5 personal = 20 days15 days-5 days
Years 4 to 520 vacation + 5 personal = 25 days15 days-10 days
Year 6 and over20 vacation + 5 personal = 25 days20 days-5 days

Every full-time employee loses at least a week. Years four and five lose two. That is a real change to terms of employment for all fifty full-time staff, landing the same hour nine colleagues lose their jobs. It is defensible, but it should be a deliberate decision and it needs to be explained as one.

What the change is actually worth, and what it is not

Three separate effects, and they are commonly confused with each other. Figures use the workbook's own numbers: 50 full-time staff, average salary $66,484, so $31.96 an hour and $256 a day.

EffectIf everyone loses 5 daysIf years 4 to 5 are a third of staffWhat kind of money
Lower accrued leave liability, and lower payout on any separation63,92785,236Balance sheet and cash at separation. Real, but it only becomes cash when someone leaves.
Recovered billable capacity, 22 clinicians68,297~91,000Probably not real. The Stabilization Plan states that several clinicians do not already have enough clients on their schedules. If demand is the constraint rather than clinician days, freeing days produces nothing. Treat this line as zero until schedule fill is measured.
Reduction in payroll expense00Salaried staff are paid the same whether or not they take the day. There is no payroll saving here.

Capacity is valued at the workbook's own model rate of $199 an hour less its own 30% write-off and 5% fee, so $129.35 net, and at the budgeted 24 billable hours per clinician week.

On the liability effect alone the change is worth roughly $64,000 to $85,000 a year, and none of it is a payroll saving. The capacity half only materialises if clinician schedules are actually full, and our own document says they are not. That matters, because presenting a leave reduction as a cost cut invites the obvious question of why payroll did not fall, and there is no good answer to it.

The number that would make this exact confirm

The workbook carries no hire dates and no years of service, so the bands above are a range rather than a calculation. One column from the payroll system, years of service for the 50 full-time staff, turns this into an exact figure in about ten minutes. It also tells Matt precisely how many people are in the years four and five band who lose two weeks rather than one, which is the group most likely to react.

This one needs the board. The rest does not.

The PTO change alters terms of employment for every member of staff and it lives in the handbook, so it goes to the board for approval. The handbook is already scheduled to reach them for the September meeting, so the natural route is to take the PTO change as part of that package rather than as a separate item.

Everything else in this plan is management doing its job and is reported to the board rather than approved by it: the reorganization, the eliminations, the expense sweep, the service consolidation. Keeping that line clear protects Matt. It means the board is not asked to bless operational decisions that are his to make, and it means the one thing that genuinely needs their authority actually gets it. Sequencing consequence: if board approval lands at the September meeting, the PTO change cannot take effect on Aug 31 with the rest. It follows, and the announcement should say so plainly rather than leave staff to work it out.

11Crisis

Matt has decided to keep Crisis and two advisors recommended cutting it. That decision is not revisited here. What follows is what the numbers say and the options for closing the gap.

Nine people are charged to the Crisis grant in payroll: the seven Crisis department positions plus Amanda Picatto and Melissa Knoth. That matches the nine in doc 2.

Crisis cost against Crisis revenue

Loaded cost uses the payroll fringe rate of 18.8%. Revenue figures are from doc 2.

Loaded staff cost
590,627
Projected revenue
413,085
Current revenue
317,758
Gap at current revenue: $272,869. Gap at projected revenue: $177,542.

The program tab separately shows Crisis expense of $639,854 against Crisis grant revenue of $577,496, so the program was losing money while fully funded. 01

Decision 1

How Crisis gets to sustainable

Option A

Grow volume and cross-sell

Matt's plan as drawn: Living Room from four days to six, late and weekend hours, groups, front desk hour changes, and routing crisis contacts into substance use, community support, case management and Living Room services.

Own model: $572,456 revenue at $400,000 cost at higher volume

Option B

Charge for crisis capacity

Take a priced offer for guaranteed crisis coverage to the five county 708 boards, which levy dedicated property taxes, plus regional hospitals carrying emergency department boarding cost, Medicaid managed care plans, and the 988 and CESSA structures.

Slower. County budgets run on annual levy calendars.

Option C Suggested

Both, starting now

Run A immediately because it needs nobody's permission. Start B in parallel because it is the only thing that fixes the structural gap. Use the $144,000 wind-down grant as the bridge.

$77,000 of the wind-down comes up front, per Matt confirm

Why C. Option A alone does not close a $272,869 gap, and it asks the crisis team to work more hours during a restructure. Option B fixes the structure but no money arrives before November. Running both uses the wind-down grant for exactly what it is for. Argument for A alone: it needs no outside party and no negotiation, which matters if the timeline is short. Argument for B alone: if referral capacity is already full, growth is not available and effort on A is wasted.

One note on the workbook

The Open Items tab reads "Crisis: need to understand volume from North Central." That asks a potential buyer a question that could instead be answered with a price. Whether to price Crisis to more than one party depends on where the board conversation stands, which this document cannot judge.

12Decisions

Four decisions with options, a suggestion, and the argument for the alternatives. Each depends partly on information Matt has and this document does not.

Decision 2

Brittany Vedder and the two NAS staff

On Aug 5 Brittany Vedder sent Matt and Grace a NAS Grant Transition Plan arguing that the grant ending frees Beth Townsend and Tara Stueve, because NAS eligibility restrictions disappear and they can take broader referrals and bill more. All three are on the elimination list. 22

Option A

Proceed as planned

Eliminate all three. Simplest, and consistent with the message that unfunded work goes.

Saves about $106,435

Option B Suggested

Test it for 30 days

Hold the two NAS staff against a written billable target through September. Decide on Brittany separately on her own merits. The transition steps are already scheduled for Aug 28 and Sept 4.

Defers about $93,815

Option C

Retain one, release one

Halves the risk in both directions and still produces a test.

Saves about $46,900

Why B. The plan depends on turning grant-funded time into billable time. These two people are the clearest test of whether that works, the argument came from the manager closest to the work, and nobody has tested it. Argument for A: Brittany has an interest in the answer, a 30-day hold weakens a clean break, and Matt has performance information this document does not. Argument for C: preserves the test at half the cost, though one case is weaker evidence. Note that Brittany is 80% grant-paid and now reports to Amanda under the change already approved, so her economics differ from the other two.

Decision 3

Kevin Scruggs and the WORTH grant

Option A

Proceed

Eliminate. Reduces headcount and signals that grant-funded work is not protected.

Saves $0 while the grant runs

Option B Suggested

Confirm the end date first

If WORTH runs to 2027, hold the position and let it end with the funding. If it truly ends this year, it belongs on the list.

Turns entirely on question 06

Option C

Cut and reduce the draw

Eliminate the role and reduce the matching grant draw, if the award allows it.

Neutral to cash, cleaner structurally

Resolved 2026-08-20. WORTH runs to about July 2027, and the answer is to eliminate the position and contract the video work. WORTH is a video-based prevention programme, so the grant does require video to be produced, but Arukah employed a full-time videographer to deliver what a contractor could. Eliminating the role and buying the video for the grant deliverable keeps the obligation met at lower cost and leaves no stranded post when WORTH ends. The same logic settles marketing: no marketing or social output in the past month, a well-paid role, and work that contracts easily. The principle for Friday is buy the service rather than employ it, which is far easier to explain than cutting a programme.

Decision 4

How Dr. Shepherd hears this

He was not at Wednesday's meeting, and his signature line on the Aug 5 leadership charter is the only one left blank. 11 He also wrote the most useful document in the folder, a detailed reply to Matt's five questions naming same-day cancellations as his biggest daily problem and asking for MAT expansion and nurse practitioner support. 25

Option A Suggested

Brief him privately, first

Lay the plan out with specifics and numbers attached, ask him to own the psychiatry half, then bring him into the group discussion.

What Grace, Ethan and Erin each advised separately confirm

Option B

Include him Friday

Treat him as a peer from the start with no separate track.

Risk: the no-show figure is still unreconciled

Option C

Finish the plan, then tell him

Complete the plan Friday and present it to him early the following week.

Matt's stated leaning on Wednesday

Why A. Three people who know him well said the same thing independently: he wants it laid out, he is uncomfortable with open-ended leadership asks, and he should hear it before everyone else. Ethan added the reason that matters most, which is his history with St. Margaret's and how badly that closure was handled. This got easier on Aug 20: the number is now settled at 14% no-shows plus 20% cancellations, 34% combined. Matt can go to him with the correct figure rather than the 60% in the board document, which removes the one thing most likely to lose him in the first ten minutes. The Stabilization Plan still needs correcting before the board sees it. Argument for C: a half-finished plan is harder to buy into than a finished one. Argument for B: a separate conversation can look like managing him rather than including him.

Decision 5

One announcement day or staged

Option A Suggested

All three on one day

Reorg, service integration, and PTO plus expenses announced together on Aug 31, with a clean break Sept 1. Matt's plan as stated.

Stops the "what else is coming" cycle

Option B

Cheapest money first

Announce vacancies, vendors and consultants now, people later. Opens with roughly $800,000 that costs nobody a job.

12 unfilled roles are budgeted at $779,710

Why A. Matt's own reasoning is the strongest argument available: if the reorg happens without the integration, the savings never appear and ten people were released for nothing. Staff already sense something is coming, and staging extends that. Argument for B: it earns credibility before the painful part, and it is honest to say that eliminating vacancies relieves the budget rather than producing cash. A middle path keeps the single announcement day and simply leads that day with the reductions that do not cost anyone a job. One constraint on the PTO leg: the proposed "use it or lose it" rule may not be lawful in Illinois, and the milestone change cuts leave from 20 days to 15 for anyone in their fourth or fifth year. If counsel cannot clear both before Aug 31, the PTO change moves to its own date. See section 10.

13Friday, noon to two

Matt asked for the plan to be made readable and said he would spend 48 hours on the package. This is a suggested shape.

Shape A Suggested

Agree the numbers, then the plan

Twenty minutes settling the conflicting figures so everyone works from the same set. Then the plan. Then build the four artifacts.

Stops the numbers being challenged mid-discussion

Shape B

Plan first, questions after

Present the whole plan in fifteen minutes, then open it up. Matt's instinct on Wednesday.

Faster to the substance

Four things were asked for on Wednesday. They are the test of whether Friday worked:

An opening that holds up

Four grants worth $1.86 million expire between April and September. Three of them always were going to. The approved budget handled that by moving $1.49 million of salary into Overhead, where nothing pays for it. The job is to make that work billable or let it go.

That framing also explains why the consolidation is right on its own terms. Running Psychiatry, Case Management, Crisis and the Living Room as separate units is what the Stabilization Plan itself named as a structural fault, before anyone counted heads. Matt made the same call about Pathways on Wednesday. Fixing the structure because care is not connected is a better answer to "why now" than the deficit is.

14Open questions

Ten things still to settle, each with an owner. Everything Matt answered on 2026-08-20 has been written into the sections above rather than left here, because those are facts now, not questions. What changed as a result is summarised below.

Answered on Aug 20, and where each one now lives

Seven questions closed. Each changed something in the page rather than just being ticked off.

  • Arukah holds both the CCBHC certification and the SAMHSA grant. An earlier draft said otherwise and was wrong. Corrected in the overview and section 13.
  • The Aug 17 replacement SAMHSA application was filed, competing against Sinnissippi. On the timeline and in the grant cliff table.
  • Psychiatry no-shows are 14% with 20% cancellations, so 34% combined. The 60% in the Stabilization Plan is wrong. Reflected in the Dr. Shepherd decision, and the board document needs correcting.
  • WORTH runs to about July 2027. Settled the Kevin Scruggs question in section 08 and decision 4.
  • Andrew's consulting ended in July and Sara's severance ends Aug 21. This restated the savings figure from $900,971 to roughly $469,000 of genuinely new money. On the timeline and in the elimination table.
  • The 941 and 403(b) remittances are current, closing the personal-liability exposure. Noted in the expense sweep.
  • Eliminate, and contract the deliverable where a grant needs it. Kevin Scruggs is a videographer and WORTH needs video, so buy the video rather than employ it. Now the stated principle in decision 4.

The two that changed the plan most are the savings restatement and the no-show correction, because both are numbers Matt would otherwise have said out loud.

  1. What does "under 60% commercial collection" actually measure?Still open, deliberately. The Stabilization Plan says Arukah collects under 60% of what it bills commercial insurers. Erin says 99% of claims are paid and the denial rate is 1%. Both can be true if the 60% is the gap between the list price and the contracted rate, which is a normal write-off rather than lost money. The workbook already assumes a 30% write-off plus a 5% fee. If that is what it is, the problem is under-billing rather than collections, which is what Erin and Matt both said, and Friday should work on the right one.Open · Erin
  2. What does the layoff cost on day one?Open. Ruth starts Friday. PTO balance times rate for each of the nine, plus whether Arukah elected reimbursing or contributory status for unemployment. Compute it from the current frontloaded policy, not the proposed accrual one, because leave is granted in full at the anniversary rather than earned gradually, so someone leaving mid-year can hold a complete unused bank. This number can move the effective date.Open · Ruth, from Friday
  3. Build the cash calendar.Answered and expanded into the plan's spine. Payroll by payroll, Sept 1 to Nov 30. Matt's read is that the cuts should stabilize the business within 60 days. At Dec 1 the decision is merge, shut down, wind down, or continue. The 60-day mark should show what the 90-day position will look like, leaving the final 30 days to pivot. The calendar is what makes that gate real rather than a hope.Open · Matt with Diane
  4. What to ask employment counsel, and why.This was too vague. Plainly, there are six questions, and each one can change a date or a cost.

    1. Does Illinois WARN apply? It is the law requiring advance written notice before a mass layoff. If it applies and notice is not given, the penalty is back pay and benefits for the notice period. It starts at 75 full-time employees and Arukah has about 55, so it very likely does not apply, but a lawyer should say that, not us.
    2. When must final pay be issued? Illinois sets a deadline for the last paycheck after separation. Miss it and there are penalties. This decides what payroll has to be ready on the notification date.
    3. Are we offering severance in exchange for a signed release? A release is the employee agreeing not to sue. If yes, there are required review periods that add weeks to the timeline. If no, that is fine, but it should be a decision rather than an omission.
    4. Does the CCBHC certification require us to staff certain services? Certification carries service and staffing commitments. If any of the nine sits inside one, cutting the role could put the certification at risk, which is the thing that pays for everything else.
    5. Can the new PTO policy be "use it or lose it"? Illinois has historically treated earned vacation as wages that cannot be forfeited. If that is right, the proposed policy has to allow rollover or payout, and the HR document already flagged this itself.
    6. Does part-time staff have to get sick time? Illinois introduced a statewide paid leave requirement covering most employees. The PTO document treats this as optional and it may not be.

    Two smaller ones for the same call: how much notice employees are owed before a PTO change takes effect, and whether staff may go negative against time they have not yet accrued.
    Open · Matt, 60 minutes with counsel
  5. How old is the documentation backlog, and why does age matter?This needed explaining. Insurers will not pay a claim submitted too late. Illinois Medicaid generally allows about 180 days from the date the service was delivered, and commercial plans often 90 to 180. Past that deadline the claim is worth nothing no matter how good the note is.

    Arukah has 200-plus client files with incomplete documentation, which means the service was delivered but never billed. If those notes are recent, they are collectible cash. If they stretch back a year, a chunk is already worthless, and clearing them would produce far less than expected.

    Nobody currently knows which, and that is the whole point: a list of the 200 sorted by date of service tells you in ten minutes how much real money is sitting there. It also protects Arukah, because signing off months-old notes in a rush to bill them is exactly the pattern that creates a false-claims problem.
    Open · Erin with Grace
  6. Who is the lender?Interest expense of $94,800 implies roughly $1.0M to $1.3M of debt, and no document in this set names who holds it. A lender is a party to any merger and has a view on a missed payroll. Find out who they are, what the covenants say, and when the next test date falls. Then go to them with the plan before a covenant issue makes them come to you. That is a completely different conversation from being called after the fact.Open · Matt with Diane
  7. Years of service for the 50 full-time staff.One column from the payroll system. It turns the PTO valuation from a range into an exact figure, and more usefully it identifies who sits in the years four and five band who lose two weeks of leave rather than one. That is the group most likely to react badly, and Matt should know their names before the announcement rather than after.Open · Ruth, ten minutes
  8. Who holds a credit card or a fuel card, and what has been spent?Card spend does not appear as its own budget line. It lands inside office supplies, travel, meals, fuel and general supplies, which is exactly why it is the easiest place for money to leak unnoticed. Pull the holder list, the limits, and ninety days of transactions. Expect to find cards belonging to people who have left.Open · Ruth with Diane
  9. Is the retirement plan safe-harbor, and what does pausing the match actually require?Pausing the employer contribution for 90 days is sensible, but it is not purely a management decision. It usually needs a formal plan amendment and advance written notice to participants, and if the plan is safe-harbor the rules are stricter and the timing is longer. Ask the plan administrator and counsel before naming a date, because announcing a pause that cannot legally start on that date is worse than not announcing it.Open · Ruth with the plan administrator
  10. Is every clinician credentialed with every payer Arukah bills?An uncredentialed clinician is an unbillable clinician, and their work is either written off or billed under someone else's name, which creates its own problem. This is one of the most common quiet revenue leaks in behavioral health and nothing in the document set addresses it. A grid of clinicians against payers answers it, and any gap found is recoverable revenue that costs nobody a job.Open · Erin

Other figures that disagree, lower priority

Cash is $4,200 per Matt on Aug 19 and $36,000 in the July documents. Psychiatry loses $250,000 per the Stabilization Plan and $194,052 per Grace Eager's model. The FY2026 "forecast" of $195,175 in the Stabilization Plan is identical to the March board budget, which contains no grant loss at all. The crisis wind-down grant is $150,000 on the whiteboard and $144,000 per Matt. Doc 1's own table adds to $472,000 while its total line says $467,000 and its prose says $457,000. The program expense tab returns #REF! for four grants, so the per-service profit and loss the Stabilization Plan promises the board does not currently calculate.

15Sources

Everything behind this page. Shared with Matt as viewer. No public link.

Two sources are not in the folder. The Illinois HFS list of provisionally certified CCBHC locations is public at hfs.illinois.gov. The Aug 19 leadership meeting recording sits in the Glassroot OS transcript store. Statements attributed to Wednesday come from that recording. Speaker labels in the automatic transcript are unreliable, so attributions were made from content rather than speaker number and should be read as close paraphrase, not exact quotation.